A chain of newspapers reported this news and here the collaboration of the company with Narvar was captured. It is stated that the company made a partnership with Narvar to make the package pick-up and return services fast. As the company have 8,000 locations as their pharmacy locations.
Narvar Concierge network will work with the retailers and brand owners to improve the customer services and customer experiences with the organization.
Customer feedback is not only good for the organization but also the customers. So, let’s know the various benefits to get a clear picture of the survey.
First of all, I would like to tell you that Walgreens has approximately 9,450 stores in the US. SO, being the proprietor, it is imperative for you to know the performance of all the stores. One mistake in a particular store can ruin the reputation of the organization.
Secondly, customers can express their feelings and think about the organization or the specific store. It is beneficial because they got a chance to let the organization know where they are standing in the market according to the customers.
The customers had the opportunity to win the gift vouchers, which they can use to buy medicines from the stores of the organization. And this offer may help someone financially which is a great move.
As we know the staff members of the organization is considered as the makers of the organization. So, it is suitable for the organization to keep tracking the performance of the staff and their behavior with the customers.
So, now you know all the benefits of taking part in the survey. You must think wisely, and you should give an honest review as per your experience.
How can you participate in Walgreenlistens?
Firstly, individual has to visit the official portal of survey.
Select your preferred language, English or Spanish.
Now, enter the survey number, password and time of your visit. (You can find all of these details printed on your receipt)
Click on Start to take the survey.
You will be asked a set of a different question. Answer the entire question genuinely according to your experience and the services that you received.
Now, submit the survey.
Provide your personal information for contact including your Name, Email Address, etc.
After the survey ends, you can take part in the sweepstakes to win gift cards worth $3000.
Consequently, if you don’t have internet then you can also take part in the sweepstakes via mail by sending the card to the headquarter address.
Read More: Tellthebell
To know the satisfaction level of the customers, Walgreen started a feedback portal known as “Walgreens Listens.” There are not happy and satisfied customers all the time, and you have to tackle with unsatisfied customers as well.
And also it is essential to know the reasons behind their dissatisfaction. If the organization will get these reasons and solve them, then they could be able to provide the customers with better customer experience.